Telecom

Many arriving refugees, immigrants, and New Americans communities face many challenges as they try to transition into their new community. One of these challenges, particularly faced by the arriving Hmong refugees, is in the area of telecom and understanding their telecom rights, because of language and cultural barriers. To address this issue, Fresno Center for New Americans (FCNA), through its funding from the California Consumer Protection Foundation, created the “Telecom Project” to meet the needs of the arriving Hmong refugees and our diverse new American communities. The purpose of the Telecom project is to assist Hmong families and new Americans with access to telecom rights. In addition, the Telecom project provides educational workshops and informational materials on consumer protection.

Some of our priority issues include:

s Slamming

s Cramming

s Prepaid Phone Cards

s Do not list

s Many more

Staff:

Blong Xiong-Deputy Director Kia Vang- Project Coordinator

Phone: (559) 255-8395 Ext. 206 Phone: (559) 255-8395 Ext. 229

E-mail: blongxiong@fresnocenter.com E-mail: kiavang@fresnocenter.com

Job Duty:

Assist with planning and implementation of policies and procedures for all areas of the project, including the establishment of methods for achieving program objective and goal.
Maintains project files and documentation of activities
Assists with documentation and compiling data
Assists with the coordination of activities according to the project’s scope of work
Assist with the development of flyer, educational materials, brochures, etc.
Public relations and outreach to inform the public of services
Knowledge and understanding of the Southeast Asian (Hmong) community
Performs any related duties as assigned